Effective Date: 09/02/2026
At Start Tagg, we strive to deliver reliable and high-quality appliance repair and maintenance services. This Refund & Returns Policy explains how refunds, cancellations, and service-related concerns are handled to ensure fairness and transparency for our customers.
1. Nature of Services
Start Tagg provides on-site appliance repair and maintenance services. Since our offerings are service-based rather than physical retail products, traditional “returns” do not apply. Instead, we address service issues through inspection, correction, or refund evaluation.
2. Cancellation Policy
- Customers may cancel or reschedule a booking by informing us as early as possible.
- If a technician has already been dispatched, an inspection or visit charge may apply.
- Repeated last-minute cancellations may affect future booking availability.
3. Refund Eligibility
Refunds may be considered under the following circumstances:
- Service could not be completed due to technical limitations
- Incorrect billing or duplicate payment
- Parts unavailable after advance payment
- Service cancellation approved by Start Tagg
Refund approval is subject to service verification and management review.
4. Non-Refundable Situations
Refunds are generally not provided when:
- Repair work has been completed successfully
- Issues arise from misuse or external damage
- Customers decline recommended repairs after technician visit
- Service was delayed due to customer unavailability
Inspection or diagnostic charges are non-refundable once the visit is completed.
5. Parts & Replacement Concerns
If replacement parts are installed:
- Any warranty applies only to the specific part
- Claims must be reported within the warranty period
- Damage caused by electrical fluctuation, misuse, or third-party repair is not covered
Resolution may include inspection, repair, or replacement rather than direct refund.
6. Refund Process
- Approved refunds are processed via the original payment method whenever possible
- Processing timelines may vary depending on payment provider
- Customers will be notified once a refund is initiated
7. Service Disputes
If you are dissatisfied with a service:
- Contact us promptly with service details
- Our team will review and attempt resolution
- Corrective service may be offered before refund consideration
Customer satisfaction remains our priority.
8. Policy Updates
Start Tagg reserves the right to modify this policy at any time to reflect operational or regulatory changes. Continued use of services implies acceptance of updated terms.
9. Contact Information
For refund requests or service concerns, contact:
Start Tagg
Phone/WhatsApp: 9910161124
Email: startagginfo@gmail.com
Service Area: Delhi NCR — Delhi, Gurugram, Noida, Ghaziabad